Last updated: 9 September 2026
TidyMio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it and how we use it when you visit our website or place an order.
This policy applies to customers worldwide, subject to the privacy laws applicable in their country.
TidyMio is operated by:
Legal business name: [Registered Business Name]
Registered address: [Business Address]
Email: [Privacy or Support Email]
Phone/WhatsApp: [Contact Number]
Website: [Website URL]
Depending on how you use our website, we may collect:
Name
Email address
Telephone number
Billing and delivery address
Order and payment information
Product preferences and shopping activity
Customer-support messages
Reviews, photographs or videos you submit
IP address, browser, device and website-usage information
Marketing preferences
We only collect information reasonably required to operate our store, fulfil orders and improve customer service.
Payments may be processed through secure third-party payment providers.
TidyMio may not directly receive or store complete card details. Payment providers process this information according to their own privacy and security policies.
We may use your information to:
Process and deliver orders
Confirm payments and transactions
Provide order tracking
Handle returns, refunds and complaints
Communicate important order updates
Prevent fraud and protect our website
Improve products and customer experience
Meet tax, customs and legal requirements
Send offers or marketing messages when permitted
We will not use your information for an unrelated purpose without an appropriate legal basis or consent where required.
Some TidyMio products may be stored or shipped by approved suppliers and fulfilment partners.
We may share necessary information, such as your name, address, telephone number and order details, with:
Suppliers and manufacturers
Fulfilment partners
Courier and delivery companies
Customs and import authorities
These parties receive only the information reasonably required to process and deliver your order.
We may also share necessary information with trusted providers that help us operate our business, including:
Website and ecommerce platforms
Payment gateways
Hosting and security providers
Email and customer-support services
Analytics and advertising platforms
Accountants, insurers and professional advisers
These providers may process information only for their authorised services and legal obligations.
We do not sell personal information for money.
Our website may use cookies and similar technologies to:
Keep the website working properly
Remember your cart and preferences
Understand website performance
Prevent fraud
Measure advertising results
Show relevant content or advertisements
Where required, non-essential cookies will only be used after you provide consent.
You can manage cookies through our cookie banner or browser settings. Disabling essential cookies may affect certain website functions.
We may send promotional emails, SMS or WhatsApp messages when you have provided consent or when otherwise permitted by law.
You can unsubscribe at any time by:
Selecting the unsubscribe option in an email;
Replying “STOP” where available; or
Contacting us at [Support Email].
You may still receive necessary messages concerning active orders, refunds, safety notices or account security.
TidyMio may work with suppliers and service providers located in different countries.
Your information may therefore be processed outside your country. Where required, we use reasonable contractual, technical and organisational measures to protect information transferred internationally.
We use reasonable security measures designed to protect personal information from loss, misuse, unauthorised access or disclosure.
However, no website or electronic transmission is completely secure. Customers should protect their passwords, devices and payment information and contact us if they suspect unauthorised activity.
We retain personal information only for as long as reasonably necessary to:
Fulfil orders;
Provide customer support;
Maintain tax and transaction records;
Resolve disputes;
Prevent fraud; and
Meet legal obligations.
When information is no longer required, we will delete, anonymise or securely restrict it where reasonably possible.
Depending on your country, you may have the right to:
Request access to your personal information;
Correct inaccurate information;
Request deletion of eligible information;
Withdraw consent;
Object to certain uses;
Restrict certain processing;
Request a portable copy of eligible information;
Opt out of marketing or certain targeted advertising; and
Submit a complaint to the appropriate privacy authority.
To make a request, email [Privacy Email] with the subject line “Privacy Request.”
We may request reasonable verification to protect your information. We will not discriminate against you for exercising a legal privacy right.
TidyMio may sell toys and children’s products, but our website is intended for adults purchasing on behalf of children.
We do not knowingly collect personal information directly from children below the applicable legal age.
If you believe a child has submitted personal information without appropriate permission, contact us so we can review and delete it where required.
We may disclose information when reasonably necessary to:
Follow applicable law or a valid legal request;
Protect customers, TidyMio or other people;
Investigate fraud or security concerns;
Enforce our Terms & Conditions; or
Complete a business sale, merger or restructuring with appropriate protection.
Our website may link to payment services, social-media platforms or other third-party websites.
Their privacy practices are controlled by their respective policies. We recommend reviewing those policies before providing personal information.
Customers retain all mandatory privacy rights applicable in their country, including rights available under relevant laws in the UAE, Saudi Arabia, the United States, Brazil and other countries where TidyMio operates.
If this policy conflicts with a mandatory local privacy requirement, the applicable legal requirement will take priority.
We may update this Privacy Policy when our services, technology or legal obligations change.
The latest version will be published on this page with the revised “Last updated” date.
For questions, privacy requests or complaints, please contact:
TidyMio
Legal business name: [Registered Business Name]
Email: [Privacy or Support Email]
Address: [Business Address]